Website Privacy Policy

Please don't send health details through general forms

Our general contact, consultation-request, and workshop forms, and ordinary email, are for scheduling and general questions. Please do not include detailed medical history, diagnoses, insurance numbers, or other sensitive health information in them. We will collect that securely at your visit.

Information we collect

Information you give us. When you request a consultation, register for a workshop, join our email or text list, or contact us, we collect what you provide, such as your name, email address, phone number, preferred location, and your message.

Secure online intake. If you complete new patient paperwork online, it is transmitted to a secure, HIPAA-compliant service provider that has signed a business associate agreement with us. It is treated as protected health information under our Notice of Privacy Practices.

Information collected automatically. Like most websites, ours automatically collects certain technical information, such as your IP address, browser and device type, pages viewed, referring pages, and the date and time of your visit. We collect this through cookies and similar technologies described below.

How we use information

To respond to you, schedule consultations and appointments, and send reminders you request.

To register you for workshops and events.

To send newsletters, education, and offers you have asked to receive. You can unsubscribe at any time.

To operate, secure, maintain, and improve our website and understand how visitors use it.

To comply with law, enforce our terms, and protect the rights and safety of our patients, staff, and visitors.

Cookies, analytics, and tracking technologies

We use cookies and similar tools that are necessary for the website to work, and analytics tools that tell us, in aggregate, how the site is used.

We do not place third-party advertising or tracking pixels on our secure intake, patient paperwork, or any page where you enter health information, and we do not use tracking technologies to share health information with advertising platforms.

You can control cookies through your browser settings, and where offered, through our cookie banner. Blocking some cookies may affect how the site works. We honor the Global Privacy Control signal where required by law.

Text messages

If you give us your mobile number and agree to receive texts, we may send appointment reminders, scheduling messages, and, only if you separately opt in, occasional updates about workshops and offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to marketing texts is never a condition of receiving care.

We do not sell, rent, or share your mobile number or text messaging consent with third parties for their marketing purposes.

How we share information

We do not sell your personal information. We share it only as described here:

Service providers who help us run our website, scheduling, email and text messaging, payment processing, and analytics, and who are permitted to use it only to provide services to us.

Legal and safety reasons, when required by law, subpoena, or court order, or to protect the rights, property, or safety of our patients, staff, or others.

Business transfers, if our practice is involved in a merger, acquisition, or sale of assets, subject to this policy.

With your consent, or at your direction.

Your choices and rights

You may ask us to access, correct, or delete the personal information you have given us through the website, or to stop sending you marketing communications, by contacting us below. Email messages include an unsubscribe link, and you can reply STOP to any text.

Depending on where you live, including under the Texas Data Privacy and Security Act where it applies, you may have additional rights regarding your personal data. We will respond to verifiable requests as required by applicable law, and you may appeal a decision by replying to our response. Health information we hold as a healthcare provider is governed by our Notice of Privacy Practices.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information online from them. Care and paperwork for minors are arranged by a parent or legal guardian. If you believe a child has provided us information online, contact us and we will delete it.

Security and retention

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep website information only as long as needed for the purposes described here or as required by law. Medical records are retained as required by Texas law.

Links to other websites

Our site may link to other websites and services, such as social media, maps, and scheduling tools. We are not responsible for their privacy practices, so please review their policies.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date.

Contact us